Refund & Returns Policy

30-Day Return Policy

We offer a 30-day return policy on all items. If you're not satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.

Conditions

• Items must be unused, in original condition, and in original packaging.
• Custom or made-to-order items cannot be returned unless defective.
• Return shipping costs are the responsibility of the buyer unless the item is defective.

How to Return

Contact us at hello@makersemporium.co.za with your order number and reason for return. We'll provide return instructions within 24 hours.

Refund Processing

Refunds are processed within 5–7 business days after we receive and inspect the returned item.